Common Windows 11 issues fix instructions
1. Windows 11 Not Booting Up
Symptoms:
• Computer stuck on a black screen.
• Endless loading screen.
• Error message on startup.
Fix:
1. Check External Devices:
• Disconnect all external devices (USB drives, printers, etc.) and try restarting your PC.
2. Boot in Safe Mode:
• Hold down the power button to force shutdown.
• Press the power button again, and once Windows starts loading, hold the power button again to force another shutdown.
• Repeat this process three times until you see the Windows Recovery Environment (WinRE).
• In the WinRE, go to Troubleshoot > Advanced Options > Startup Settings > Restart.
• After restart, select Safe Mode by pressing the corresponding number on your keyboard.
3. System Restore:
• If Safe Mode works, search for Create a restore point in the Start menu.
• In the System Protection tab, click System Restore and choose a restore point before the issue occurred.
4. Startup Repair:
• In WinRE, choose Troubleshoot > Advanced Options > Startup Repair and follow the on-screen instructions.
2. Wi-Fi Not Working or Disconnecting
Symptoms:
• Unable to connect to Wi-Fi networks.
• Frequent disconnections.
• Slow Wi-Fi speed.
Fix:
1. Restart Your Router and PC:
• Turn off your router, wait 10 seconds, then turn it back on.
• Restart your PC and check if the issue is resolved.
2. Update Network Drivers:
• Right-click the Start button and select Device Manager.
• Expand the Network adapters section, right-click your Wi-Fi adapter, and choose Update driver.
• Select Search automatically for drivers and let Windows update the driver if needed.
3. Reset Network Settings:
• Go to Settings > Network & Internet > Status.
• Scroll down and click on Network reset. Follow the prompts to reset all network settings.
4. Disable Power Saving Mode:
• In Device Manager, right-click your Wi-Fi adapter and choose Properties.
• Go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.
3. File Explorer Crashes or Freezes
Symptoms:
• File Explorer is unresponsive or closes unexpectedly.
• High CPU usage when File Explorer is open.
Fix:
1. Restart File Explorer:
• Press Ctrl + Shift + Esc to open Task Manager.
• Under the Processes tab, find Windows Explorer, right-click it, and select Restart.
2. Clear File Explorer History:
• Open File Explorer.
• Click on the View tab, then Options.
• Under the General tab, click Clear next to Clear File Explorer history.
3. Check for Corrupted System Files:
• Open Command Prompt as an administrator.
• Type sfc /scannow and press Enter.
• Wait for the process to complete and follow any prompts to fix issues.
4. Disable Quick Access:
• Open File Explorer, click on View > Options.
• In the General tab, change Open File Explorer to: to This PC instead of Quick Access.
4. Start Menu Not Working
Symptoms:
• Start menu doesn’t open or is slow to respond.
• Missing tiles or pinned apps.
Fix:
1. Restart Windows Explorer:
• Open Task Manager with Ctrl + Shift + Esc.
• Find Windows Explorer under the Processes tab, right-click, and choose Restart.
2. Run Start Menu Troubleshooter:
• Microsoft has a dedicated troubleshooter for Start menu issues. Download it here and run the tool to diagnose and fix problems.
3. Re-register the Start Menu:
• Open PowerShell as an administrator.
• Type the following command and press Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
• After the command runs, restart your PC.
4. Create a New User Account:
• Go to Settings > Accounts > Family & other users.
• Click Add account, then follow the prompts to create a new user.
• Log in with the new account and check if the Start menu works.
5. Windows Update Stuck or Failing
Symptoms:
• Updates are stuck at a certain percentage.
• Error messages when trying to update Windows.
Fix:
1. Restart Your PC:
• Sometimes a simple restart can resolve update issues. Try rebooting your PC and then reattempt the update.
2. Run Windows Update Troubleshooter:
• Go to Settings > Update & Security > Troubleshoot.
• Click on Additional troubleshooters, then select Windows Update and click Run the troubleshooter.
3. Clear the Windows Update Cache:
• Open Command Prompt as an administrator.
• Type the following commands one by one, pressing Enter after each:
net stop wuauserv
net stop bits
• Go to C:\Windows\SoftwareDistribution and delete all files and folders inside.
• Go back to Command Prompt and type:
net start wuauserv
net start bits
• Try running the update again.
4. Manually Install the Update:
• Visit the Microsoft Update Catalog.
• Search for the update code (e.g., KB5005189), download the update, and install it manually.
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